PDPL

At SARUHAN MAKINA, we value your privacy and are committed to protecting your personal data in accordance with the provisions of the Turkish Personal Data Protection Law (“KVKK”). This notice explains how we collect, process, and protect your personal data via our website (www.saruhanmakina.com) and outlines your rights under the law.

1. Collection and Processing of Personal Data

Under KVKK, personal data refers to any information that identifies or makes you identifiable. When you visit our website or use our services, we may collect and process the following personal data:

  • Your name, surname, and contact information (e-mail address, phone number, etc.),

  • Billing and shipping addresses,

  • Order details and history,

  • Website usage data (page views, clicks, IP address, etc.),

  • Additional data provided via contact forms or surveys.

2. Purposes of Processing Personal Data

We may process your personal data for the following purposes:

  • To provide and manage our services,

  • To process your orders and deliver products,

  • To offer customer support and maintain communication with you,

  • To analyze and improve the functionality and user experience of our website,

  • To notify you about promotions and manage your participation,

  • To provide you with personalized content,

  • To fulfill legal obligations.

3. Retention Period of Personal Data

We retain your personal data only for as long as necessary for the purposes of processing or as required by applicable laws. Retention periods may vary depending on the specific purpose and relevant legislation.

4. Sharing of Personal Data

We may share your personal data with specific third parties, only to the extent necessary and for the purposes outlined above. These may include, but are not limited to:

  • Payment processors and logistics partners (for product delivery),

  • Customer service and communication tool providers,

  • Website analytics and performance service providers,

  • Public authorities, where required by law.

5. Security of Personal Data

We prioritize the security of your personal data and take appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction. These include encryption technologies, secure servers, and access control mechanisms.

6. Your Rights

Under KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data is being processed,

  • To request information about the processing purposes,

  • To learn whether your data is shared with third parties and which ones,

  • To request correction if your personal data is incomplete or inaccurate,

  • To request deletion or destruction of your personal data,

  • To object to unfavorable outcomes arising from automated data processing,

  • To claim compensation if you suffer damage due to unlawful data processing.

To exercise your rights or if you have any questions or complaints regarding your personal data, you may contact us at {email}.

7. Updates and Notifications

This notice may be updated from time to time. We will indicate the date of the latest update at the top of this document. In case of material changes, you may be notified directly.

By accepting this notice, you acknowledge and consent to the processing and protection of your personal data in accordance with this policy and applicable law.

Thank you!
SARUHAN MAKINA